Das ist der Job
Bilingual proficiency in French, Spanish, German, or Swiss German enhances communication with a diverse client base.
Darum lohnt es sich
Requirements
• University degree.
• 3+ years of Account Management experience, with a proven track record of success.
• Experience working in the IT Research and Advisory market.
• Experience working as part of a team an asset.
• Bilingual proficiency in French, Spanish, German or Swiss German is preferred to support our diverse client base globally.
Responsibilities
• Manage a book of business by providing operational, administrative and call based client support.
• Create and execute sales and service activity plans.
• Manage member life-cycle tasks, including scheduling and leading calls.
• Own all account management conversations with secondary account stakeholders.
• Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.
• Actively seek to increase product knowledge.
Core Competencies
Demonstrates strong Account Management capabilities with a focus on client support, operational efficiency, and sales execution.
