Associate Director Business Operations & Systems, International

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking an Associate Director Business Operations & CRM Systems, International to join our International Business Operations team, supporting our International commercial organization in a hybrid work model. In this role, you will enable the launch and scale-up of new franchises while helping shape CRM and commercial technology capabilities across International markets, collaborating with Commercial Operations, IT, Finance, Medical, and affiliate teams.

When & where:

Location: UK, Germany or Spain

Discover your role:

• Partner with franchise leadership to design and implement business operations processes, including planning, forecasting, reporting cadences, and governance.
• Evaluate and support implementation of CRM, planning, reporting, and collaboration platforms alongside IT and vendor partners.
• Build scalable playbooks, standard operating procedures, and templates to support franchise expansion across markets and affiliates.
• Act as the operational point of contact during franchise stand-up, coordinating activities across Commercial Operations, IT, Finance, and Medical teams.
• Lead change management, training, and adoption initiatives to ensure new processes and systems are embedded optimally.
• Support the strategy, planning, rollout, and ongoing governance of CRM and commercial technology programs across International markets.
• Partner with affiliate Commercial Operations leads, IT teams, and insights functions to enhance platform adoption and identify improvement opportunities.

This role requires:

• Bachelor’s degree in Business, Life Sciences, or a related field; MBA or similar advanced degree is a plus, and 4–8 years of experience in Commercial Operations, Business Operations, CRM or platform enablement, or Business Transformation, ideally within pharmaceutical or life sciences organizations.
• Experience building and implementing new processes, teams, or systems from the ground up in fast-paced and ambiguous environments.
• Working knowledge of CRM platforms such as Veeva, Salesforce Health Cloud, or similar commercial digital technologies.
• Understanding of pharmaceutical commercial operating models and field-based and head office business processes.
• Ability to translate business needs into functional requirements and partner effectively with IT and technical teams.
• Strong project management and organizational skills with experience running multiple concurrent workstreams.

Does this sound like you?

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits.

For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/ . For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

We take hiring seriously — because finding the right person for our mission matters as much to us as finding the right company matters to you. Our process is thorough by design: we want every new hire to feel confident they've found a place where their work truly matters, and we want to be just as confident we've found someone who'll thrive here. It's a two-way conversation, not a one-way interview.

Curious what that looks like step by step? Check out How We Hire .

Part of the team

Where You'll Make an Impact

Here, you’ll collaborate with teams across regions to help move our mission forward.

We invest in your health and stability so you can focus on making meaningful impact. Below is a highlight of benefit programs that may be available to you, depending on your country of employment, role, etc.

Medical, dental and vision insurance

Life insurance and disability coverage

Global wellness support & benefits access

Paid time off, personal/flexibility hours and holiday leave

Showing slide 1 of 4 (group 1 of 2)

How We Hire

From application to your first day — here's how it works.

1. EXPLORE

Browse open roles at careers.regeneron.com, filtered by department, location or category. You can also create a job alert or join our Talent Community to get matched with new openings as they post.

2. APPLY

See something you like? Submit your application for the role that fits your background and goals.

3. CONNECT

We review your application and if your experience is a match, we'll reach out to start the conversation. Some roles include a seminar or technical exercise — we'll always tell you in advance.

4. DECISION

After interviews and careful consideration by the hiring team, we'll follow up either way. If you're selected, we'll walk you through the offer — compensation, benefits, and start date.

5. WELCOME

Once you accept, we'll help you prepare for day one - from paperwork and office details to relocation when applicable. You'll have the support you need to start strong.

Stay connected

Hear about new opportunities and stories across our teams.