Responsibilities Oversee the overall performance of Evergreen-aligned (EGA) patients across all markets and payers In close dyad partnership with the Chief Clinical Officer, lead the buildout and growth of EPG as a scalable virtual care delivery model, ensuring the infrastructure, workflows, and team are positioned to expand across markets Develop and deploy strategy to implement standardized quality programs that drive maximum performance and quality outcomes across all markets and payers Own and manage the EGA P&L Develop and maintain dashboards and reports to track KPIs; monitor performance and drive action plans to address gaps Collaborate with key internal and external stakeholders to drive performance in overall engagement, documentation, quality, and total medical expense Lead the ongoing management of value-based partnerships, including addressing payer issues and ensuring adherence to contractual obligations Provide strategic and operational oversight of the PES function, ensuring the team is effectively reaching, engaging, and scheduling patients into care Set clear productivity and performance expectations with KPI targets; drive accountability for team capacity utilization and outreach effectiveness, identifying and removing barriers to patient access Own and manage the PES program budget Partner with clinical leadership to align outreach efforts with provider availability and evolving capacity needs Partner with Marketing and Tech teams to develop and execute pat
