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Responsibilities
• Lead, coach, and develop a high‑performing team of diverse, customer‑centric, and integrated regional Treatment Site Leads (TSLs) to deliver operational support across all assigned treatment sites in their region.
• Oversee execution of treatment site onboarding and readiness activities, ensuring TSLs deliver process‑focused education using approved resources.
• Establish and reinforce a high standard of operational excellence across the region by monitoring field execution.
• Drive seamless collaboration between Treatment Site Leads and cross‑functional oncology field teams.
• Serve as the primary regional escalation point for treatment‑site operational challenges.
• Translate national treatment‑site strategy and priorities into clear regional execution plans.
• Maintain a deep understanding of the operational requirements associated with individualized neoantigen therapy.
• Analyze regional performance and site readiness metrics to inform coaching, resource allocation, and continuous improvement opportunities.
• Foster a culture of accountability, learning, collaboration, and operational excellence across the TSL team.
Requirements
• Minimum of (10) years’ experience in Sales/Account Management, Marketing, Managed Markets, or other field‑based roles within the pharmaceutical industry.
• Minimum of (3) years’ experience as People Manager of customer‑facing role(s).
• Minimum of (3) years’ experience developing and managing customer relationships.
• Demonstrated ability to lead teams through ambiguity, drive execution across a region, and deliver results in complex and evolving environments.
• Strong cross‑functional collaboration skills.
• Strong communication and coaching capabilities.
• Excellent interpersonal and communication skills.
• Strong understanding of the healthcare ecosystem.
• Valid driver’s license.