Director, Account Management

Das ist der Job

Together with our customers, we’re helping build a sustainable economy where everyone can prosper.

Darum lohnt es sich

Overview The Swiss Account Management team plays a critical role in strengthening Mastercard’s position in the market and deepening relationships with key banking partners across Switzerland.

Key responsibilities Build, grow, and strengthen strategic partnerships with key banking customers, delivering high‑impact solutions, insights, and services that create measurable value Develop and execute growth strategies for the Swiss market in close partnership with country management, account teams, and product teams Lead strategic client conversations with senior decision‑makers to identify, shape, and convert new and emerging opportunities into sustainable revenue growth Create and drive account plans with clear objectives, strong client engagement, and measurable KPIs; monitor performance against targets and lead regular business reviews Partner with internal teams to craft compelling client presentations, business cases, and value propositions that support strategic growth conversations Stay close to market developments, regulatory change, technology trends, and the competitive landscape to identify opportunities for innovation and differentiation Champion thought leadership in partnership with the Customer Solutions Center, developing tailored value propositions and impactful proposals for customers Own the overall client relationship across strategic initiatives and day‑to‑day execution, including issue resolution, negotiations, stakeholder reporting, and service expansion Manage account P MBA or other postgraduate degree preferred Fluency in German and English required; additional languages are a plus Corporate Security Responsibility Abide by Mastercard’s security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines #J-18808-Ljbffr Title and Summary Director, Account Management Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide.

We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

As Director, Issuing Account Management, you will lead strategic client engagement for some of our most important banking relationships, helping shape growth agendas, unlock new business opportunities, and deliver long‑term value for both our customers and Mastercard.

This is a highly visible role for a commercially minded relationship leader who combines strategic thinking with executional excellence. You will partner closely with customers and internal stakeholders to grow portfolios, advance service offerings, and lead impactful initiatives across the payments landscape.