Das ist der Job
You are inheriting a capable foundation — and your job is to elevate it.
Darum lohnt es sich
You will lead a team of managers and senior engineers, build the organizational operating model, set the tone for how 2F shows up post-contract, and act as the senior executive voice of the customer to the CTO and broader leadership team.
Second Front Systems (2F) is seeking a senior, mission-driven VP of Customer Support & Implementations to own and scale the post-sale customer experience for one of the most technically demanding platforms in the national security technology space.
This is a newly elevated executive role created to match the pace at which our customer base and operational complexity have grown.Game Warden is a FedRAMP High-certified, Kubernetes-native DevSecOps platform deployed across classified and unclassified government networks.
Our customers are warfighters and national security professionals who depend on seamless platform access and rapid time-to-deployment. Failure is not an option — and neither is mediocrity in how we support them.This VP will own two unified functions: Customer Support and Technical Implementations.
This role reports directly to the CTO.Note: This position requires the ability to obtain and maintain a DoD Top Secret / SCI eligible security clearance. Candidates holding an active or interim DoD TS/SCI eligible clearance (or higher) are strongly preferred.
Due to the strict federal security requirements for this role, U.S. citizenship is required.Additionally,
