Technical Account Director

• Act as the technical counterpart to the global account director in all customer activities
• Manage customer engineering relationships, including early involvement and implementation of market differentiation strategy
• Develop customer relationship plans and close identified gaps
• Lead technical pursuit decisions and present technology challenges, product maturity, and gap-closure plans to top management
• Provide inputs to the global product organization by defining product skeleton and architecture aligned with customer expectations and go-to-market needs
• Represent the customer voice and collaborate with global product and engineering organizations
• Facilitate platform use, pursuit alignment, top-management reporting, and appropriate staffing
• Develop and drive technical pursuit plans from pre-engagement through RFQ
• Lead customer feedback, technical presentations, and closure confirmation
• Consolidate cross-product OEM needs to identify product and business opportunities
• Lead preliminary solution inputs and unique selling point alignment during pre-engagement
• Control customer wish-list impact, lead cross-functional technical solution delivery, close solution gaps, and promote market differentiators during RFI
• Define customer direction and RFQ solution concepts
• Maintain quoted-solution alignment with the product roadmap
• Consolidate RFQ deliverables, including solution, costing, compliance matrix, and deviation list
• Deliver platform deviation plans, ensure delivery quality and timing, and support process approvals
• Lead reflection and lessons learned across pursuit teams
• Develop customer pursuit strategy with the GAD and support competitive OEM offers
• Collaborate with global product teams to deliver the right product at the right time and cost
• Drive product reuse across OEMs
• Communicate effectively with internal and external stakeholders to develop customer pursuit strategy
• Drive efficient processing and execution to win customer contracts
• Continuously improve performance using global quoting best practices and local market knowledge
• Manage varied tasks and ensure responsible employees are empowered with end-to-end accountability
• Embodied company values and professional standards
• Provide honest feedback and apply talent management practices to develop and retain talent

Requirements

• More than 10 years of experience in the automotive industry as a technical manager, customer solution manager or similar position
• Cross-competency knowledge acquired during product development
• Strong knowledge of human nature
• Very well organized and adaptable
• Team motivation through communication
• Assumption of responsibility

Core Competencies

Demonstrates extensive experience in managing customer engineering relationships and developing customer pursuit strategies within the automotive industry. Capable of leading technical presentations, facilitating cross-functional collaboration, and driving product alignment with market needs.

Highest-signal resume keywords

• Technical Management
• Customer Solution Management
• Cross-Competency Knowledge
• Automotive Industry Experience
• Customer Relationship Development

Hard Skills

• Technical Pursuit Planning
• Product Architecture Definition
• Solution Delivery Management
• Compliance Matrix Development
• RFQ Solution Concept Definition

Soft Skills

• Team Motivation
• Effective Communication
• Adaptability
• Organizational Skills
• Responsibility Assumption

Industry Keywords

• Automotive Industry
• Market Differentiation Strategy
• Customer Feedback
• Cross-Product OEM Needs
• Global Quoting Best Practices