Spa Director (Long Term) - W VERBIER

Das ist der Job

We are a place to experience life.

Darum lohnt es sich

Guarantee maintenance of equipment and facilities.Handle guest requests and complaints professionally.Implement a structured training program for Talents (permanent staff, seasonal, extras), conduct performance reviews, manage scheduling, attendance, leave, and absences.Our Five Passions point @ WSound: the acoustic ambiance, music & sound at the Spa, to soothe, energize, elevateTaste: gustatory sensations, wellness beverages, healthy snacks; a refined menu to awaken the palateBody: physical well‑being — treatments, fitness, massages, body ritualsScene: décor, style, the spectacle — alpine surroundings, design, WET® spaces, the attention to detailStance: attitude, commitment — to the environment, to service, to human experience, to authenticityRequired CriteriaMinimum 3 years’ experience in an equivalent role in a luxury Spa.Experience in luxury hospitality.Fluent in French and English.Experience in a seasonal establishment is an advantage.Great attention to detail and a real passion for delivering a memorable experience.Due to visa regulations, only applications from Switzerland and the European Union will be considered.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

In joining W Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional InformationJob Number Job Category SpaLocation Rue de Medran 70, Verbier, Wallis, Switzerland, 1936VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type ManagementJob SummaryYour Role as a “Talent” at W Verbier Le SpaAs a Talent, you embody the W way of life for our guests.

You are the very essence of the brand — passionate, playful, warm, and welcoming in personality.Why Join Us?A GREAT OPPORTUNITY AT W VERBIER LE SPA – OPEN 365 DAYS A YEARKey ResponsibilitiesTake full responsibility for the operational and financial results of the Spa, ensuring profitability and driving development.Ensure the W experience in accordance with brand standards and with the LQA and FORBES standards.Develop marketing strategy, build member loyalty, enrich the programming, maintain customer relationships.Create and develop treatment concepts, partnerships, and innovative offers.Analyze sales and financial reports monthly; propose recommendations based on market, seasonality, competition, and trends.Build an effective Talent structure to maintain productivity and efficiency ratios.Collaborate with the marketing leadership to develop the annual plan, coordinate promotional offers.

Ensure internal and external visibility.Ensure strict compliance with Swiss hygiene and safety regulations as well as group standards. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences.

A tuned‑in, up‑for‑anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.