Senior Director – US Business Operations and Analytics

• Create and coordinate the US operational plan covering brand, financial and people activities in alignment with global and cross-functional teams
• Coordinate planning and execution of key deliverables around budgets, business reviews, and brand plans
• Ensure communication, alignment, goals, and timelines are maintained across functions
• Design and maintain performance management frameworks with clear KPIs, accountability, and visibility into business drivers
• Drive initiatives focused on efficiencies, simplification, skills building, continuous improvement, and special projects
• Align data, definitions, KPIs, and analytics across US functions
• Lead the design and execution of US leadership dashboards and reports
• Provide forward-looking insights on performance drivers, execution risks, and structural constraints
• Lead the US forecasting process across US and global functions
• Lead US business and brand analytics for in-line and launch products
• Execute US market research strategy with US marketing using primary and secondary data
• Coordinate US situational analysis and landscape assessment
• Support product marketing strategies and tactics with insights and analyses for positioning, messaging, marketing mix, and investment
• Provide analytical support to field leadership around data sources, reports, KPIs, incentive plans, account planning, sizing, and alignment
• Interface with global teams on US input and alignment into global plans, commercial development, pipeline, CI activities, and forecasting
• Lead and participate in highly visible cross-functional initiatives
• Lead and develop high-performing operations teams and foster accountability, collaboration, and continuous improvement
• Build trust and credibility with business partners
• Maintain product expertise for all promoted products
• Manage budgets and resource utilization

Requirements

• 7+ years of US Biotech/Pharma and/or consulting experience
• Bachelor’s degree in Life Sciences, Finances, Economics, or Business
• Significant Oncology, cellular therapy and/or rare disease experience
• Strong analytical skills
• Understanding of US sales and marketing ways of working, systems and trends
• Experience with field effectiveness and excellence
• Strong leadership skills and experience working with and managing cross-functional teams
• Ability to communicate complex concepts successfully to lay audience
• Proven organizational skills with ability to problem solve and manage multiple urgent priorities in parallel
• Flexible, adaptable, and able to react to changing circumstances and priorities with high level of commitment and professionalism
• Excellent oral and written communication and computer skills, including Microsoft Office, EDC systems, and CTMS
• Experience with health care secondary audit data applications, patient-level data applications, market research design and implementation, and forecasting
• Successful experience managing and delivering on operational budget
• Strong collaboration and ability to communicate effectively, engage, inspire and lead without authority
• Ability to lead complex cross-functional projects and initiatives from conceptualization to execution, tracking and delivery
• Initiative, agency, effective ownership and accountability
• Ability to develop business presentations and work with advanced PowerPoint, Excel, and analytic software
• Ability to work independently and travel as needed, up to 30%

Core Competencies

Demonstrates expertise in US Biotech/Pharma operations, with a strong focus on analytical skills, leadership in cross-functional teams, and the ability to manage complex projects and budgets effectively. Proficient in market research, performance management, and communication of insights to drive strategic decision-making.

Highest-signal resume keywords

• US Biotech/Pharma Experience
• Oncology Expertise
• Analytical Skills
• Cross-Functional Leadership
• Market Research Strategy

Hard Skills

• Performance Management Frameworks
• Budget Management
• Data Analysis
• Forecasting
• KPI Development
• Operational Planning
• Market Research Design
• Situational Analysis
• Business Analytics
• Resource Utilization

Soft Skills

• Leadership
• Collaboration
• Communication
• Problem Solving
• Adaptability

Industry Keywords

• Life Sciences
• Financial Analysis
• Cellular Therapy
• Rare Disease
• Sales and Marketing Systems
• Field Effectiveness
• Patient-Level Data Applications
• Healthcare Audit Data

Tools & Technologies

• Microsoft Office
• EDC Systems
• CTMS
• Analytic Software
• PowerPoint
• Excel