Process Executive

Required Technical Skill Set:

Computer Literate – Office tools like MS Word, excel, PowerPoint, mailing, printing

Must-Have

Experience as Business Process Executive handling mailing services, including letter printing, signatures, covering, dispatch, tracking and reporting

Tracking and managing mailing receipts. Engage and collaborate with dispatch services

Based on need, with approved power of attorney, sign the approved letters as per defined process

Good-to-Have

Experience in HR Administration or as Recruiter role

Responsibility of / Expectations from the Role

Execute end-to-end printing, enveloping, validation, and dispatch of letters/documents in accordance with defined process guidelines and agreed Service Level Agreements (SLAs).

Ensure accuracy and completeness of all documents prior to dispatch

Where designated as an authorized signatory, perform document signing in compliance with established policies and approval processes.

Track dispatched communications, monitor receipt confirmations, and maintain accurate dispatch records.

Prepare and publish regular dispatch and tracking reports as required

Respond promptly and professionally to stakeholder queries and process-related requests.

Adhere to all quality, compliance, and data privacy requirements while handling documents and correspondence.