Patient Coordinator – Executive Assistant, Psychology Practice

Das ist der Job

Proficient in organizing documentation and supporting healthcare providers in administrative tasks.

Darum lohnt es sich

Responsibilities • Manage the client assessment process from intake through completion • Send, track, and follow up on patient assessment forms and questionnaires • Prepare documentation and templates prior to appointments • Upload and organize completed reports and patient records • Coordinate scheduling and communication with patients and referral partners • Ensure all required materials are prepared before appointments • Manage email inboxes and correspondence • Coordinate appointments, meetings, and calendar management • Assist with invoicing and billing administration • Support workflow organization and task tracking • Handle general administrative and executive assistant duties • Coordinate occasional travel and personal administrative tasks • Maintain awareness of healthcare privacy and compliance requirements • Ensure documentation and workflows follow established procedures • Identify potential issues and proactively recommend solutions • Maintain accurate and organized records Requirements • Previous experience in a healthcare administrative, patient coordinator, medical office, or executive assistant role • Strong understanding of healthcare confidentiality and compliance standards (HIPAA experience required) • Excellent written and verbal English communication skills • Comfortable handling patient and client phone calls • Strong organizational and time-management abilities • Ability to work independently and proactively manage tasks • High attention to detail and follow-through • Background in psychology, mental health, healthcare, counseling, or related fields (preferred) • Experience supporting psychologists, therapists, physicians, or healthcare providers (preferred) • Familiarity with EMR systems such as Jane or similar platforms (preferred) • Understanding of Canadian healthcare privacy requirements (PIPEDA) (preferred) • French language skills are a plus (preferred).

Core Competencies Demonstrates expertise in managing client assessments, coordinating patient communications, and ensuring compliance with healthcare privacy standards.

Highest-signal resume keywords • Healthcare Administrative Experience • HIPAA Compliance Knowledge • Strong Organizational Skills • EMR System Familiarity • Excellent Communication Skills Hard Skills • Patient Coordination • Documentation Preparation • Invoicing Administration • Task Tracking • Record Management Soft Skills • Attention to Detail • Time Management • Proactive Problem Solving • Independent Work Industry Keywords • Healthcare Privacy • PIPEDA • Confidentiality Standards • Mental Health • Psychology Tools & Technologies • EMR Systems • Calendar Management Tools