Managing Director – Head of Sales, Relationship Management – LATAM

Das ist der Job

Proactively build/drive pipeline volume of new clients, accelerate sales cycle, actively manage to close.

Darum lohnt es sich

Ensure regular reviews of service quality take place between the key strategic clients and the SSBT client service delivery team. Manage a virtual team of executives and subject matter experts through all aspects of Sales and Relationship Management.

Penetrate new prospect organizations to introduce State Street, convey our value, and generate opportunities to grow business; cultivate new senior level relationships at these target firms. Lead sales process from prospecting through close, including lead generation, client meetings, prospect qualification, and RFP completion.

Drive client strategy and deliver expected revenue. Engage client C-suite regularly to understand client strategy and communicate State Street's strategy. Develop and communicate a One State Street / client strategic agenda. Maximize client value creating effective partnership. Manage client relationship like a business, with ownership of P&L.

Understand the Client’s strategic view of the relationship, the existing service delivery and the Client’s direction of travel. Focus on both tactical and strategic issues such as product optimization, operational effectiveness and operating model design for your client.

Manage business relationships with each client and leverage relationships with senior individuals across State Street and client organizations. Set expectations and monitor service levels.

Ensure all strategic Change Management Requests from the client receive prompt attention for business/operational analysis, costings, prioritization and manage the client’s expectations.

Develop and execute client account plans working closely with other departments within IS and the rest of STT, defining and agreeing a service measurement program that may include client report card and enquiry tracking processes.

Maximize the client's value holistically across all of State Street, including actively identifying, developing, and leading cross‑selling opportunities with support from Sales & Client Management to provide a seamless client experience.

Requirements Track record growing revenues for a global franchise Proven ability operating & influencing at client C‑Suite levels Strong understanding of operations Experience in managing large direct & in‑direct (matrix) organizations across multiple locations Proven leadership skills and sales success Excellent time management and presentation skills Proven track record of achieving/exceeding financial goals #J-18808-Ljbffr