Das ist der Job
Location: Must be based in the US (Home Based/Hybrid).
Darum lohnt es sich
Focus on coordinating multi-regional teams, navigating complex organizational structures, and ensuring seamless service delivery across diverse markets. Company SugarCRM provides an adaptable customer relationship management software platform dedicated to helping sales teams reach their highest potential.
Work across internal teams to ensure a unified approach to account management and strategy. Culture & Benefits Comprehensive healthcare package for employees and families. 401(k) retirement plan with company match.
Global Account Director (Sales/CRM): Managing the strategic relationships and expansion of major global accounts with an accent on driving retention, growth, and customer advocacy. Salary: $80,000–$100,000 base salary plus commission. What you will do Develop and maintain strategic relationships with key stakeholders in large global accounts.
Act as the voice of the customer, gathering feedback to guide product development and marketing. Collaborate cross-functionally to ensure seamless renewals and account expansions. Track, analyze, and report on key account metrics, risks, and opportunities to leadership. Resolve customer issues promptly to maintain trust and satisfaction.
Requirements Must be authorized to work in the US. 7+ years of experience in account management or customer success. 3+ years of experience specifically managing large, global accounts. Strong understanding of global market dynamics and cultural sensitivities. Exceptional communication and interpersonal skills.
Proven ability to manage complex customer relationships and strategic planning. Unlimited Paid Time Off and Paid Parental Leave. Access to online legal services and financial planning tools. Discounts on pet insurance and corporate travel programs. Health and wellness reimbursement program. #J-18808-Ljbffr
