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Executive Sous Chef (All Genders)

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As Executive Sous Chef, you will play a central leadership role in our kitchen operations — not just managing day-to-day execution, but shaping the culture, capability, and performance of the entire culinary team.

Your area of responsibility • Lead, inspire, and hold accountable a high-performing kitchen team, setting clear expectations and fostering a culture of excellence, ownership, and continuous improvement • Provide direct mentorship and strategic oversight to Area Managers, strengthening their operational decision-making and leadership capabilities • Guide Area Managers through performance management processes, HR alignment, and the effective escalation of critical operational risks Shift & Operational Management • Act as the central pivot between shifts, orchestrating handovers that guarantee continuity, consistency, and alignment across production cycles • Implement and maintain a structured shift handover process, ensuring no gaps in communication, staffing, or output between teams • Oversee cross-shift collaboration, proactively identifying and resolving bottlenecks before they impact production Performance & Data-Driven Decision Making • Monitor and analyze KPIs across productivity, quality, and customer satisfaction — using data insights to drive operational improvements • Make informed, timely decisions that optimize kitchen efficiency and elevate culinary outcomes • Track resource utilization and ensure responsible, cost-conscious management of kitchen operations Food Safety & Standards • Uphold and enforce all food hygiene protocols and Good Manufacturing Practices (GMPs) without exception • Maintain a kitchen environment that meets the highest standards of cleanliness, compliance, and safety at all times Culinary Excellence • Champion precision and consistency in food preparation, ensuring every product meets established quality benchmarks • Foster a culture of innovation, encouraging the team to bring creative thinking to process improvements and culinary execution Your profile • Culinary leadership experience: A solid track record of leading kitchen teams in a fast-paced, high-volume environment, with the ability to manage both people and production simultaneously • Operational expertise: Deep understanding of kitchen operations, shift management, and cross-functional coordination — you know how to keep things moving even when challenges arise • KPI fluency: Comfortable working with performance data, identifying trends, and translating metrics into actionable improvements for the team • People development skills: Experience mentoring supervisors and team leads, with a genuine commitment to growing the people around you • Food safety knowledge: Thorough, practical understanding of GMP standards, food hygiene protocols, and compliance requirements • Communication & collaboration: Clear, direct communicator who builds trust across teams, conveys expectations effectively, and creates an environment where feedback flows both ways • Adaptability & resilience: Calm and decisive under pressure, able to pivot quickly when operational demands shift without losing sight of quality or safety standards What we offer you • Growth & Development: Internal training opportunities plus a yearly Learning & Development budget • Food & Lifestyle: Discounts on Factor_-boxes • Compensation & Vacation: Competitive salary and 30 days of vacation • Health & Well-being: Access to well-being initiatives, with discounted fitness offers currently being rolled out • Future Benefits: We’re working on introducing additional perks, including mobility support and a company pension scheme, to give our team even more flexibility and security Are you up for a challenge?

You will act as the critical bridge between shifts, ensuring that production cycles run seamlessly and that our standards for quality, safety, and efficiency are met consistently. • This role is available for a 24-month contract (extension possible). • Please submit your resume in ENGLISH.

We look forward to hearing from you! #JD1008 #basecampproduction #basecampoffice HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities.

If you need an accommodation during the application process, please reach out to us at: Europe: EUaccommodations@hellofresh.com. APAC: APACaccommodations@hellofresh.com United States: USCandidateAccommodations@hellofresh.com Canada: CAaccommodations@hellofresh.com

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