Executive Assistant to the CPO (f/m/d)*

Das ist der Job

Parloa is one of the fastest growing startups in the world of Generative AI and customer service.

Darum lohnt es sich

IN THIS ROLE YOU WILL: • Calendar Management: Keep the CPO’s schedule on track and optimized for impact — including 1:1s, team meetings, cross-functional syncs, and strategic reviews. • Meeting Preparation & Follow-Up: Prepare briefing materials, collect updates or context before meetings, and ensure clear documentation and action items afterward. • Internal Coordination & Communication: Act as a liaison between the CPO and internal teams (Product, Design, Engineering, Leadership), ensuring clarity and continuity of information. • Program Support & Project Tracking: Assist in tracking key product and cross-functional initiatives — helping maintain momentum on follow-ups, decisions, and deliverables. • Operational Support: Manage travel logistics (when applicable), handle expense reports, and support with documentation, approvals, and other operational tasks. • Special Projects: Take ownership of small-scale initiatives — e.g., preparing for offsites, coordinating internal events, or helping implement new team rituals.

WHAT YOU BRING TO THE TABLE: • 1-3 years experience in executive support, team coordination, or operations, ideally in a tech or fast-paced startup environment. • Exceptional organizational skills and ability to manage multiple priorities with a calm, structured approach. • Proactive communication style, with the confidence to engage with stakeholders across all levels of the organization.

WHAT'S IN IT FOR YOU? • Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. • Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. • Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches. • Competitive compensation and equity package. • Flexible working hours, 28 vacation days and workation opportunities. • Access to a training and development budget for continuous professional growth. • Regular team events, game nights, and other social activities. • Work from a home and our beautiful office in the heart of Berlin with adjustable desks, social areas, fresh fruits, cereals, and drinks.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

As Executive Assistant to our CPO (m/f/d)* you’ll be a key force behind the smooth and effective operation of the Product leadership function at Parloa.

Your mission is to streamline communication, optimize scheduling and internal workflows, and provide reliable operational support — enabling our CPO, Csaba, to focus on strategic product development and cross-functional alignment.

YOUR MISSION: As Executive Assistant to our CPO (m/f/d)* you’ll be a key force behind the smooth and effective operation of the Product leadership function at Parloa.

Your mission is to streamline communication, optimize scheduling and internal workflows, and provide reliable operational support — enabling our CPO, Csaba, to focus on strategic product development and cross-functional alignment.

Process-oriented mindset, with comfort using tools like Google Workspace, Notion, Slack, and task/project management tools. • Fluency in English (Native Level) and German (Conversational) • High levels of discretion, reliability, and attention to detail. • This role requires you to work onsite at our Berlin office at least three days per week.

Your recruiting process at Parloa: Recruiter Interview → Meet your manager → Challenge Task → Bar Raiser Interview Why Parloa? Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels.

Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency.

The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data.

All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Seniority level • Seniority level Mid-Senior level Employment type • Employment type Full-time Job function • Job function Administrative • Industries Technology, Information and Internet Referrals increase your chances of interviewing at Parloa by 2x Get notified about new Executive Assistant jobs in Berlin, Germany.

Executive Assistant to SVP, Marketing (all genders) Office Manager (part time) – Workplace & Office Operations (all genders) Office Manager – Workplace & Office Operations (all genders) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.