Enterprise Account Executive - Agentforce Service

Darum lohnt es sich

Account Executive (Service Cloud) In this role, you will focus on the Austrian market, formulating and executing a Service Cloud sales strategy for identified industries, penetrating existing customer base, developing new customers and use cases, and leading large deals in partnership with Service Cloud sales and core sales teams.

Responsibilities • Demand Generation: • Identify opportunities for Service Cloud in existing Salesforce customer base • Create new leads through systematic prospecting of Service leaders • Leverage business from new and established relationships • Customer Focus: • Define the contribution of a service transformation to an account‑specific vision and plan • Define and pitch the specific value of a service transformation to prospect’s management • Build trusted relationships with Heads of Service, understanding their challenges and demands • Strategise, negotiate, and close business at VP and CxO levels • Scale Your Business: • Define and execute a plan to accelerate growth of our fastest‑growing solution • Be top of mind among peers in the extended sales team • Refine and enable peers for Service Cloud product‑specific sales messaging, prospecting, qualifying, and closing techniques • Trusted Advisor: • Serve as a trusted advisor for service transformation to customers and prospects • Evangelise the radical transformation in field service during customer meetings, fairs, or events • Provide a specific point of view on future challenges and opportunities in customer service Required Skills • Strong track record of selling Service solutions into the market or implementing comprehensive Service transformation in a multinational enterprise • Proven understanding of Service business, Service operations, and buyers' profiles • Fluent German and English communication skills; German is a must • Strong analytical and problem‑solving skills with ability to thrive in a fast‑paced environment • Proven ability to work well as part of an extended sales team • Extensive background in service applications and/or operational Customer Service Management Benefits • Competitive compensation package, car allowance, and employee stock purchase plan • Strong company culture with recognition as a top workplace • Ramp‑up schedule including training boot camp and ongoing sales and product training • Career advancement opportunities in a rapidly growing organization Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.

All candidates and employees are assessed on the basis of merit, competence, and qualifications — without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications.