Eastern Cape WFH Sales Executive - Travel and Tourism

Das ist der Job

This individual will play a crucial role in driving sales and promoting their hospitality services in the field.

Darum lohnt es sich

We are currently seeking an energetic and results-driven Sales Executive to join their team. Effectively communicate the value propositions and benefits of our services to clients. • Sales Generation: Proactively reach out to existing clients to identify upselling and cross-selling opportunities.

Communicate client feedback to relevant teams to contribute to continuous improvement. • Collaboration with Sales Team: Work closely with the external sales team to provide support in achieving overall sales targets.

Coordinate efforts to ensure a cohesive and customer-centric approach. • Promote the company and Ownership: Train sales agents/bookers on effectively promoting the benefits and features of the company to event leads.

Requirements Theoretical Knowledge • Bachelor’s degree in Marketing, Business, Hospitality Management, or a related field. • Proven experience in Timeshare, Financial or Insurance sales and marketing. • Strong interpersonal, communication, and presentation skills. • Ability to work independently and as part of a collaborative team. • Willingness to travel as required for client meetings and events. • Code 8 drivers license & own vehicle. • WiFi and backup for loadshedding.

Sales Executive Our client delivers dynamic and exceptional hospitality solutions in Africa that connect local and global travelers to our communities in a sustainable and relevant manner. If you are passionate about the hospitality sector and have a proven track record in sales and marketing, we encourage you to apply.

This is a remote/work from home post - the ideal candidate will be based in either Gqeberha or East London. Key Responsibilities • Client Engagement: Serve as the primary point of contact for clients, responding to inquiries, providing information, and addressing concerns in a timely and professional manner.

Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty. • Product Knowledge: Develop a comprehensive understanding of our hospitality services and offerings. Generate leads and follow up on inquiries to convert prospects into clients.

Use a CRM or lead management system to record and assign leads. • Quoting and Proposal Creation: Prepare accurate and detailed quotes for clients based on their specific needs.

Create compelling proposals that highlight the value of our services and address client requirements. • Order Processing: Facilitate the order process, ensuring seamless transactions and timely delivery of services.

Collaborate with other internal departments to coordinate and fulfill client requests. • Sales Reporting and Analysis: Maintain accurate and up-to-date records of sales activities, client interactions, and order statuses.

Provide regular reports to the sales manager on sales performance and achievements. • Customer Feedback and Improvement: Gather feedback from clients to understand their satisfaction and areas for improvement. Highlight the advantages of the company/ownership, such as access to exclusive resorts, discounted rates, and flexible vacation options.

Provide sales agents/bookers with marketing materials, including brochures, videos, and presentations, to showcase the value of the company. Behavioral Competencies • Motivated & ambitious: Go getter!

Willing to show initiative & build own pipeline. • Accountable: Trust & consistency shown through day to day, as well as taking ownership of responsibilities. • Communication Skills: Clear articulation, active listening, asking insightful questions, and tailoring communication to resonate with clients. • Adaptability: Embracing change, staying calm under pressure, quickly adapting to new situations, and learning from experiences. • Relationship Building: Building rapport, demonstrating empathy, maintaining a customer-centric focus, and establishing long-term connections. • Resilience: Demonstrating perseverance, handling rejection with grace, maintaining motivation during difficult periods, and learning from failures. • Influence and Persuasion: Building compelling arguments, demonstrating product knowledge, addressing objections effectively, and tailoring pitches to meet client needs.

Lucrative Commission