Director Strategy & Customer Success – ISO Global Accounts, Europe and META (m/f/d)

Das ist der Job

ppWe are Lenovo.

Darum lohnt es sich

You collaborate closely with regional leadership and global cross-functional teams to drive strategic initiatives, improve execution, and support sustainable growth.

This role combines strategic thinking, operational discipline, and customer-focused leadership. /ph3What You’ll Do /h3ulliPartner with the Executive Director to shape and execute the Europe and META Global Accounts strategic roadmap /liliTranslate corporate priorities into regional initiatives with clear objectives, governance, and measurable outcomes /liliLead business planning cycles (annual and quarterly), including growth strategies and investment recommendations /liliStrengthen executive engagement with priority Global Accounts and improve customer retention, satisfaction, and expansion /liliBuild executive dashboards and analyze pipeline performance, revenue trends, and customer adoption metrics /liliDrive cross-functional transformation programs across Sales, Services, Marketing, Finance, HR, and Operations /liliPrepare executive-level presentations, coordinate leadership forums, and support strategic decision-making /li /ulh3What You’ll Need /h3ulliBachelor’s degree in Business, Economics, Finance, or related discipline /lili8+ years in strategy, consulting, customer success, sales leadership, or business operations /liliProven track record leading complex cross-functional strategic initiatives in a global or matrix environment /liliStrong analytical and financial acumen, including experience with business intelligence and performance reporting tools /liliExcellent executive communication and presentation skills, with the ability to influence senior stakeholders /liliCustomer-focused approach with experience supporting enterprise or Global Accounts organizations /liliFluency in English required; additional European language skills are an advantage /li /ulh3What Lenovo Offers /h3ulliA multitude of professional and personal development opportunities. /liliA very open and flexible work environment within one of the most forwarding thinking IT companies. /liliVery flat structures, fast decision-making processes and a constant focus on customer requirements. /liliAn international team with a high focus on diversity inclusion. /liliAttractive compensation package /lili…and a lot of fun: We like to celebrate our successes! /li /ulpLenovo’s inclusive culture is shaped by strong voices and real stories—discover our here: /ppand see why our workplace is proudly recognized with the Kununu Top Company award for the fifth year in a row: /ppAt Lenovo we are proud to be an equal opportunity company.

We do what we say. We own what we do. We WOW our customers. /ppLenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets.

Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.

Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). /ppThis transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.

To find out more visit and read about the latest news via our StoryHub. /ppLenovo is currently looking for a Director Strategy Customer Success – ISO Global Accounts for Europe and META. /ppYou will act as a strategic partner and execution leader for the Europe and META Global Accounts organization.

In this role, you help translate strategy into measurable business outcomes while strengthening customer success and business performance across the region.

This vacancy certainly applies for people with disabilities, too. /ppWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. /p /p