Das ist der Job
Lead complex implementations, guiding customers through deployment, change management, and operational transformation.
Darum lohnt es sich
Partner cross-functionally with Sales, Product, Engineering, and Clinical teams to deliver exceptional customer experiences and influence product direction. Responsibilities Own strategic customer relationships from implementation through long-term adoption, growth, and renewal for Ascertain's highest-priority healthcare partners.
Serve as a trusted advisor to executive sponsors, physician leaders, and practice administrators, helping them achieve measurable operational and financial outcomes. Identify opportunities for expansion by uncovering new use cases, demonstrating ROI, and helping customers maximize the value of Ascertain's platform.
Build scalable playbooks and best practices that improve implementations and establish repeatable success across specialty healthcare organizations. Requirements 5+ years of experience leading enterprise healthcare implementations, customer success, consulting, or post-sale delivery within healthcare technology.
Deep experience supporting cardiology physician groups or cardiovascular service lines Strong understanding of ambulatory practice operations, including prior authorization, referrals, revenue cycle, scheduling, and clinical workflows.
Proven ability to lead complex, multi-stakeholder initiatives and build trusted relationships with healthcare executives and operational leaders. Experience working with ambulatory EHRs such as athenaOne, eClinicalWorks, Epic, NextGen, or similar platforms.
Excellent communication, project leadership, and problem-solving skills, with the ability to thrive in a fast-paced startup environment. Experience supporting enterprise health systems or large physician organizations and experience implementing AI-enabled workflow automation or healthcare SaaS platforms is a big plus.
Core Competencies Demonstrates expertise in leading enterprise healthcare implementations and customer success, with a strong focus on ambulatory practice operations and the ability to build trusted relationships with healthcare executives.
Proficient in guiding complex initiatives and maximizing the value of healthcare technology platforms. #J-18808-Ljbffr
