Director, Digital Transformation – Site Management Operations

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Responsibilities • Lead the design, implementation, and optimization of digital solutions that directly support site-level clinical research operations. • Partner with senior executives and research leaders to embed digital technologies, data analytics, and AI into clinical research SMO operations. • Champion the deployment of AI-driven tools to transform cancer care. • Own the execution and productization of AI use cases, including data readiness, system integration, validation, and operational monitoring. • Conduct rigorous ROI analyses to build stakeholder confidence and secure investment. • Leverage AI and machine learning to analyze and streamline business processes, eliminate manual steps and increase productivity. • Lead enterprise-wide change initiatives to drive adoption of new technologies. • Provide strategic guidance on the risks and benefits of digital and AI technologies in clinical research. • Build and lead a high-performing digital transformation team. • Establish and track KPIs to evaluate the impact of digital and AI initiatives on research productivity, quality, and operational efficiency. • Build and nurture strong relationships with internal stakeholders, technology vendors, regulatory bodies, and clinical partners.

Requirements • 12+ years of experience in clinical research or a related healthcare field, with a strong focus on digital transformation, data analytics, and AI integration. • Proven track record in strategic planning, project management, and change leadership. • In-depth understanding of clinical research processes, regulatory requirements, and industry trends. • Experience with ensuring interoperability between different clinical systems and platforms to facilitate seamless data exchange and collaboration. • Strong working knowledge of technical product management in complex, integration-heavy environments. • Experience partnering with engineering teams to translate business and clinical needs into scalable, production-ready solutions. • Strong analytical and problem-solving skills with the ability to address complex challenges. • Excellent communication skills with the ability to influence and inspire across all levels of the organization. • Agile product delivery and execution leadership (roadmapping, backlog prioritization, release planning). • Technical product decision-making across build vs. buy, integration patterns, and platform reuse. • Ability to manage multiple projects simultaneously and prioritize tasks effectively. • Collaborate in a dynamic, fast-paced setting with a team of skilled professionals. • Ability to lead teams through ambiguity while driving clarity, alignment, and outcomes. • Accountability for results, not just initiatives or plans.