Responsibilities
• Responsible for the strategic leadership and operational performance across multiple data center sites
• Ensure continuous availability and reliability of critical infrastructure systems
• Lead and develop Data Center Operations Managers, Facility Engineers, and support staff
• Overall responsibility for incident response processes during critical events
• Oversee preventive, predictive, and corrective maintenance programs
• Support audits, sales opportunities, reporting, and SLA management
• Ensure compliance with ISO 27001, ISO 22301, SOC standards, and occupational health and safety regulations
Requirements
• Bachelor's degree in Engineering, Facility Management, Electrical Engineering, Mechanical Engineering, or a related field
• More than 10 years of experience operating business-critical facilities or data centers
• At least 5 years of leadership experience in senior roles
• Strong technical knowledge of electrical distribution systems, mechanical cooling technologies, and critical power systems
• Experience leading 24/7 operations teams
• Proven experience in incident management and operational control models
• Good understanding of the development and implementation of MOPs/SOPs/EOPs
• Experience managing vendors and contractors
Hard Skills
• electrical distribution systems
• mechanical cooling technologies
• critical power systems
• incident management
• operational control models
• MOPs
• SOPs
• EOPs
• preventive maintenance
• predictive maintenance
Soft Skills
• strategic leadership
• team development
• incident response
• vendor management
• contractor management
• communication
• organizational skills
• problem-solving
• collaboration
• decision-making
Industry Keywords
• data center operations
• business-critical facilities
• facility management
• engineering
• operational performance
• 24/7 operations
• maintenance programscompliance
• critical infrastructure
• leadership experience
Tools & Technologies
• data center infrastructure
• SLA management
• ISO 27001
• ISO 22301
• SOC standards
• occupational health and safety regulations
• auditing tools
• reporting tools
• facility management software
• monitoring systems
