Responsibilities Handling and coordinating export and import transports across Europe Documenting and tracking customer feedback Acting as the point of contact for potential escalations Close collaboration with various departments, especially Planning, to ensure optimal customer service Processing customs documents Qualifications Completed vocational training in hospitality, freight forwarding, or logistics Experience in customer service, ideally in freight forwarding or logistics Strong organisational skills and a structured, solution‑oriented approach to work Confident user of CRM systems and MS Office Strong communication skills in German and good command of English Enjoys working in a team and supporting customers #J-18808-Ljbffr
