Client Director (d/f/m) dept

Das ist der Job

We're 50|50 tech and marketing, partner-led, and first to move.

Darum lohnt es sich

JOB PURPOSE This role is part of our Experience & Engineering team in Germany. For our team in Hamburg or Berlin we are looking for a Client Director (div/f/m) who will look after our accounts with a high degree of pro-activeness, empathy, strategic thinking and communication skills.

WHAT YOU'LL DO: • You are a business accelerator for our clients and us • You have overall responsibility for the client, which means you are responsible for the success of the collaboration and the expansion of the sales volume • You are a connector and able to manage and lead a senior DEPT® team on the client • In addition you monitor the performance of the customer's products and KPIs (e.g. data dashboards), taking measures for optimization if required • You are responsible for the client satisfaction • You pro-actively initiate and drive strategic and sustainable customer development through appropriate formats and have a significant influence on the company's growth • Being familiar with clients business goals and pain points in order to adapt offers to the customer's goals are further areas of responsibility that you will have • You will gain an overview of your clients' stakeholder landscape and maintain a regular exchange with relevant stakeholders on the client side, our management, the experts and project managers as well as other DEPT® business units (if relevant for the existing account setup) • You know how to ask the right questions at the customer and thus open up new business areas • You will also give individual client presentations and hold regular quarterly and annual planning meetings so that nothing stands in the way of achieving client goals • You present work internally and externally WHAT YOU BRING: • You have many years of professional experience in managing global accounts in the field of digital experience and technology, with seven-figure annual budgets and higher.

Experience in working with global clients is a big plus • You have experience in managing and facilitating international and cross functional internal teams on your clients • You're driven by insights xayajpt and analyses and build your strategies comprehensively and logically on them • You have a very good understanding of digital experience mechanisms • You enjoy providing strategic advice to clients and are successful at selling your expertise profitably • You bring previous experience having worked with agencies, with tech agencies as a plus • You are enthusiastic about current digital industry discussions and trends • You have experience with technology environments and possess a high level understanding of Platform and UX and UI Design • You are able to present your complex strategic ideas clearly on slides • Can give clear instructions for future actions because you have a very good understanding of reporting and analysis • Professional working proficiency in German with excellent English skills, capable of working with clients in German WE OFFER: • Flexible, hybrid working policy (1-2 days at the office, depending on location); • Compa Client Director (d/f/m) Wenn Sie wissen möchten, welche Anforderungen Sie für diese Stelle erfüllen müssen, lesen Sie weiter, um alle relevanten Informationen zu erhalten.

Berlin, Hamburg hybrid DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data.

Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed.

Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. Do you like to get things moving, are you passionate about strategic customer management and development? Then we should get to know each other!