Associate Director, Product Owner, Content Platform

Das ist der Job

Our ambition at Novartis is to be a recognized leader in Data, Analytics, AI & Platforms (DAP).

Darum lohnt es sich

Within Marketing Platforms, DAP is setting up a new content platform product team to implement and manage platforms that support the end‑to‑end content journey for international, regional and country teams, driving commercial, medical and value & access activities.

Make day‑to‑day product decisions, manage delivery trade‑offs and support dependency management across teams. Work closely with stakeholders across Data, Analytics, AI & Data Science, CLS, Medical, Value & Access, IRC, S & G, DDIT, BSI, and commercial teams. Typically 7+ years of experience working in a product development team.

Experience working with distributed teams across regions and time zones. Benefits & Rewards Expected Annual Base Salary Range for role: 126,000.00 - 234,000.00 CHF.

You will also benefit from flexible and hybrid working options, a minimum 14 weeks paid parental leave, and other competitive benefits in kind such as insurance plans, retirement plans, wellbeing resources and global recognition programmes.

Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. #J-18808-Ljbffr Associate Director, Product Owner Content Platform Location: Basel, Switzerland Relocation: Not Supported As Associate Director, Product Owner, Content Platform, you will own product outcomes for a defined capability area, such as Planning, Authoring, DAM/MLR or Distribution.

You will combine strategic product thinking with hands‑on delivery leadership, helping turn business needs into clear priorities, practical solutions and measurable value. Key Responsibilities Contribute to the product vision, objectives, value definition and roadmap for the assigned capability area.

Translate business needs into clear epics, features, user stories and acceptance criteria, supported by business analysis where needed. Own and prioritise the product backlog, ensuring delivery is aligned with business outcomes and user needs.

Lead feature validation and quality ownership, ensuring solutions meet business intent, usability expectations, compliance requirements and regulatory standards. Support adoption by acting as a trusted subject‑matter resource, delivering hands‑on training and gathering user feedback to inform continuous improvement.

Partner with Customer Success Managers to develop training materials, playbooks and best‑practice guidance. Monitor product performance, adoption and delivery KPIs, identifying opportunities to improve platform value and user experience. Stay current with emerging trends and best practices in marketing platforms and content technology.

Requirements A university degree is preferred, ideally with an advanced degree in business, technology or a related field. Typically 5+ years of experience with content platforms, marketing technology or DAM ecosystems preferred. Demonstrated experience managing and prioritising backlogs in complex, cross‑functional environments.

Ability to write clear, detailed user stories and acceptance criteria. Collaborative working style, with the ability to connect business needs, user experience and technical delivery.

Experience with named content, marketing or commercial platforms is also valued, including Wrike, Monday.com, ScreenDragon, Aprimo, Veeva PromoMats, Activator, Shaman, Veeva CRM and Salesforce Marketing Cloud.

The base salary offered is determined based on gender‑neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and will be reviewed periodically. In addition to your base salary, you may be eligible for a performance‑based bonus depending on certain performance parameters.

Long‑term equity awards granted at group level may also be part of your package. Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.