Account Support Executive

With claim.me, we've built an award-winning (Startup / Innovation at NRF Retail's Big Show Europe), AI-native automation engine that recovers lost revenue from shipping issues, with just a few clicks. For online retailers, this is 'found money.' For you, this is the ultimate value-driven pitch because the ROI is immediate, measurable, and indisputable. We already have strong traction and high conversion rates; now we are looking for the second sales member to help us capture this massive market opportunity.
As our Account Executive for our new venture by Seven Senders, you get the best of both worlds: the high-growth upside of an early-stage venture, combined with the 'unfair advantage' of Seven Senders' existing infrastructure, data, and massive network of leading e-commerce brands.
Activities
The Essence of Your Role
You own the full sales cycle from initial pitch to closing.

We have strong traction and high conversion rates, and your job is to scale this.
Working directly with the Head of claim.me and the CEO, you define how we sell, whom we target, and how we disrupt the manual claims space.
Collaborate with our current account executive & growth engineer to fuel your pipeline and represent claim.me at key industry events and webinars.
You don't sell 'software seats'; you sell 'recovered revenue' and efficiency.

Requirements

• What you need to succeed
• You have 1+ years of experience in B2B SaaS/Tech Sales (ideally in a fast-paced or early-stage environment).
• You understand the pain points of online retailers (or you are a fast learner who can quickly master the logistics space).
• You are comfortable pitching to C-Level/Heads of Logistics and Customer Support and know how to navigate complex decision-making processes.
• Business-fluent German (C2) is required as you'll be building and managing commercial relationships across the DACH region. Strong English skills are essential for collaborating with our international team.
• You have an entrepreneurial drive: You don't wait for a manual; you build the manual.
• Team
• Working directly with the Head of claim.me and the CEO, you define how we sell, whom we target, and how we disrupt the manual claims space.
• Collaborate with our current account executive & growth engineer to fuel your pipeline and represent claim.me at key industry events and webinars.