Das ist der Job
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day.
Darum lohnt es sich
When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Account Executive, Customer Engagement Germany, you’re not just supporting the procurement and inventory management process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities Account Management and Business Development (65%): You will visit partner hotels to realize operational savings using HSM’s suppliers. You will develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person, digital meetings or via telephone.
Next, you will find new customers (leads) and excite them for HSM services and onboard these new hotels, ensuring they are familiar with our suppliers & purchasing software. Data Management (15%): You will gather appropriate data or information from all relevant sources, e.g.
Salesforce, Records, Files, Databases, BirchStreet, HSM Customer Portal, and Customer Information. Next, you will ensure all enquiries within specific areas of responsibility are responded promptly with satisfactory resolution. Maintain systems and procedural documentation including contracts management across all client bases.
You will also assist with onboarding process fo
