ACCOUNT EXECUTIVE (Consumer/Retail)

Overview In this role you will drive profitable growth for Swiss accounts by farming and delivery alignment. You will build strategic relationships with decision makers, share sales success stories, and ensure world-class delivery to bolster customer satisfaction. You’ll orchestrate cross-geo delivery, mentor leadership in the account team, and push for higher-value services. The position offers the chance to shape account strategy, engage stakeholders, and realize Wipro’s digital transformation offerings across industries.

Verantwortungsbereiche Develop and strengthen relationships with decision makers and influencers across the account Drive penetration across functions and become a trusted IT advisor Build a referable network of contacts and allies to extend access within the customer Develop and execute an account growth strategy with ongoing monitoring of sales trends Mentor and nurture future leaders within the account team Ensure high customer satisfaction and quality of experience; report progress to stakeholders Coordinate cross-geographic delivery and orchestrate internal resources for enhanced delivery Conduct regular delivery reviews to prevent overruns and optimize costs Identify delivery risks, implement corrective actions, and aim for on-time, defect-free delivery Showcase Wipro solutions through workshops and executive meetings; push for higher-value services Zentrale Anforderungen At least

15 years of experience managing large IT professional services accounts Experience in global service delivery models Strong background in selling Application Services, Engineering services, Digital and AI Experience with Manufacturing/Pharma/Retail/consumer domains preferred Fluency in English; German language fluency preferred Excellent ability to communicate across verticals and across client organizations Experience managing 15+ million USD accounts/P